All deliveries are done by AnPost via economic/unregistered post and DPD or FastWay couriers unless otherwise stated
- Republic of Ireland and Northern Ireland via Fastway up to 25kg. (trackable postage) €7
- EU countries via DHL up to 3kg (trackable postage) €19.50
- FREE Delivery in Republic of Ireland and Northern Ireland for orders over €50
Delivery cost outside ROI – please contact us on: firstname.lastname@example.org
Time of delivery is an estimate only. It will usually take approximately 1 to 2 working days in ROI, 2 to 3 days in Northern Ireland and 5 to 10 working days for Europe.
The quantity of Goods as recorded by us upon dispatch from our place of business will be conclusive evidence of the quantity received by you on delivery unless you provide by indicating it on the delivery docket that quantity of goods delivered was different.
We will not be liable for any non-delivery of Goods (even if caused by our negligence) unless you inform us in writing within 10 days of the date when the Goods would in the ordinary course of events have been received.
Our liability for non-delivery of the Goods will be limited to replacing the Goods within a reasonable time, issuing a credit note against any invoice raised for such Goods or a refund of the purchase price paid - this will only be valid if customer request to deliver via registered post.
We may deliver the Goods by installments in any sequence. Where the Goods are delivered by installments, no default or failure by us in respect of any one or more installments will vitiate the Contract in respect of the Goods previously delivered or undelivered Goods.
If you fail to take delivery of the Goods at the time agreed for delivery then we will be entitled to cancel or suspend such delivery and all other outstanding deliveries and to charge you for the loss suffered.
Novea Distribution Ltd will not be responsible for any losses, costs, damages or charges that you may suffer due to a delay in supplying or not supply ordered products. At the time of delivery of the order, the customer is required to sign for the delivery of the products. After the customer has signed-off for the order, the contents of the order become the sole responsibility of the customer.